Staff Tips: Your arrival in Townsville/Cairns


Transport from the Airport

James Cook University provides all new international students with a free arrival service during our arrivals period. You will be met at the airport, bus terminal or train station by a representative of JCU’s arrival service and taken to your pre-arranged accommodation. To use this service complete the booking form at least two weeks prior to your arrival in Australia. If you experience any travel delays it is important to contact the International Student Support team and let us know your new arrival time.
If you are not arriving in Townsville or Cairns during our arrival period please consider the following options:

TOWNSVILLE: There is an airport shuttle bus service to key locations around Townsville. The pickup point is in the arrivals hall near the baggage claim area. Taxis are also available from the arrivals end of the Townsville terminal.

CAIRNS: Sun Palm Transport Group operate airport shuttle bus services to various locations. Pick up point is immediately in front of the arrivals area at the domestic and international terminals. No pre-booking is required. To catch a taxi the ranks are located immediately outside the Arrivals areas of both T1 (International) and T2 (Domestic) terminals.
For Sun Palm bus timetables and online bookings visit the website or phone
(07) 4087 2900.

Townsville and Cairns both have reliable taxi services. A taxi meter is always used and will determine the cost of your travel.

• Townsville airport to JCU: approximately AUD$40
• Cairns airport to city centre: approximately AUD$30

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